Payment & Cancellations

All sessions are payable on the day by either cash, cheque or debit/credit card.

A limited number of concessions are available, subject to personal circumstances.

Where 24 hours or more notice has been given to cancel a session, your session will be rebooked without charge.

Where less than 24 hours notice is given to cancel a session, a late cancellation fee of £25.00 will be charged.

No shows or cancellations made on the day of the session will result in the full session fee being payable.


Initial Consultation £30.00 lasting 1 hour

The Initial Consultation gives you the opportunity to meet with me personally and discuss things in more detail before deciding whether you would like to go ahead with some sessions.

During this meeting, the process and expectations of counselling and the relationship between myself (the counsellor) and you (the client) will be outlined and agreed.

There is no obligation to go ahead with sessions following the Initial Consultation – this is an opportunity for you to meet me face to face before making any decisions and the opportunity for me to identify that my skills and approach match your current needs.

Counselling Session £45.00 lasting 1 hour

The number of sessions will depend upon your individual situation or the challenges you may be experiencing.

Sessions can take place weekly, fortnightly or monthly and on average people attend between 10 -15 sessions.

Sessions can take place either in-person or online, or we can agree a combination of both to suit client’s individual cirumstances.

Online platforms available include Zoom and Microsoft Teams.


Footprints Counselling and Therapy Services
Shirwell House
EX18 7HQ


Phone: 07818 014385
Email: rachel@footprintstherapy.co.uk